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We want you to be completely satisfied with your purchase. If for any reason you're not, we offer a hassle-free returns and exchanges process.

Return Eligibility:
You can return or exchange items within 15 days of receiving your order. To qualify, items must be in their original condition, unused, and in the original packaging.


How to Return or Exchange:

  • Contact our customer service team at sales@harmonify.net to initiate the process.
  • Provide your order number and reason for the return or exchange.
  • Pack the items securely to prevent damage during shipping.
  • Send the package to the address provided by our team.


    Refund Process:
    Once we receive your returned item, we will inspect it and process your refund within 5-7 business days. Refunds will be issued to the original payment method.

    Exchanges:
    If you would like to exchange an item for a different size or color, please follow the same return process, and place a new order for the desired item.

    Shipping Costs:
    Please note that shipping costs for returns are the responsibility of the customer unless the item was received damaged or incorrect. Your satisfaction is our priority, and we're here to help with any questions you may have regarding your return or exchange. Thank you for shopping with us!

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